{"id":385,"date":"2021-08-16T10:48:36","date_gmt":"2021-08-16T08:48:36","guid":{"rendered":"https:\/\/tanzzo.com\/?page_id=385"},"modified":"2022-04-21T10:50:06","modified_gmt":"2022-04-21T08:50:06","slug":"help-and-faq","status":"publish","type":"page","link":"https:\/\/tanzzo.com\/en\/help-and-faq\/","title":{"rendered":"Help and FAQ"},"content":{"rendered":"\t<div id=\"gap-1656562183\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1656562183 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\r\n\r\n\t<section class=\"section\" id=\"section_1040461196\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\r\n\r\n<div class=\"row\" style=\"max-width:1289px\" id=\"row-1412628726\">\r\n\r\n\n\t<div id=\"col-2078291519\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n\r\n<div class=\"is-divider divider clearfix\" style=\"margin-top:2em;margin-bottom:2em;max-width:100%;height:1px;background-color:rgb(0, 0, 0);\"><\/div>\r\n\r\n\r\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\r\n\n\t<div id=\"col-864189166\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\r\n\r\n\t<div id=\"text-2331527625\" class=\"text\">\n\t\t\r\n\r\n<h2>FAQ<\/h2>\r\n\t\t\n<style>\n#text-2331527625 {\n  font-size: 1.6rem;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\r\n\r\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\r\n\n\t<div id=\"col-2134499371\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n\r\n<div class=\"is-divider divider clearfix\" style=\"margin-top:2em;margin-bottom:2em;max-width:100%;height:1px;background-color:rgb(0, 0, 0);\"><\/div>\r\n\r\n\r\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\r\n\n\t<div id=\"col-1422146241\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\r\n\r\n\t<div id=\"gap-925084162\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-925084162 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\r\n\r\n<div class=\"accordion\">\r\n\r\n<div id=\"accordion-2775466312\" class=\"accordion-item\"><a id=\"accordion-2775466312-label\" href=\"#\" class=\"accordion-title plain active\" aria-expanded=\"true\" aria-controls=\"accordion-2775466312-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Are TANZZO products vegan and cruelty free?<\/span><\/a><div id=\"accordion-2775466312-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-2775466312-label\">\r\n\r\n<p>All TANZZO products are 100% vegan & cruelty-free.<\/p>\r\n\r\n<\/div><\/div>\r\n<div id=\"accordion-157006896\" class=\"accordion-item\"><a id=\"accordion-157006896-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-157006896-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How can I get a great tan quickly?<\/span><\/a><div id=\"accordion-157006896-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-157006896-label\">\r\n\r\n<p>The answer is obvious: with Tanzzo tanning cream. You can use our tanning cream every day. We recommend that you apply the cream after the sunscreen with SPF. For calming down your skin use our After Sun Cream.<\/p>\r\n\r\n<\/div><\/div>\r\n<div id=\"accordion-3671762608\" class=\"accordion-item\"><a id=\"accordion-3671762608-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3671762608-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do I still need to use sun protection cream?<\/span><\/a><div id=\"accordion-3671762608-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3671762608-label\">\r\n\r\n<p>Yes, Tanzzo Tanning cream will not provide protection from the sun.<\/p>\r\n\r\n<\/div><\/div>\r\n<div id=\"accordion-1015365165\" class=\"accordion-item\"><a id=\"accordion-1015365165-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1015365165-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What if I have allergies?<\/span><\/a><div id=\"accordion-1015365165-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1015365165-label\">\r\n\r\n<p>We recommend a small patch test 24 hours before applying Tanzzo Tanning cream for the first time. If irritation occurs discontinue use immediately.<\/p>\r\n\r\n<\/div><\/div>\r\n<div id=\"accordion-1342704285\" class=\"accordion-item\"><a id=\"accordion-1342704285-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1342704285-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How much time do I have to return the received product?<\/span><\/a><div id=\"accordion-1342704285-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1342704285-label\">\r\n\r\n<p>Within 14 days from the date of purchase, you have the option to return the products you purchased<\/p>\r\n\r\n<\/div><\/div>\r\n<div id=\"accordion-1491366231\" class=\"accordion-item\"><a id=\"accordion-1491366231-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1491366231-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How much does the shipping cost?<\/span><\/a><div id=\"accordion-1491366231-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1491366231-label\">\r\n\r\n<p>We offer FREE DELIVERY!<\/p>\r\n\r\n<\/div><\/div>\r\n<div id=\"accordion-378389739\" class=\"accordion-item\"><a id=\"accordion-378389739-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-378389739-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I return and get a refund for already used products?<\/span><\/a><div id=\"accordion-378389739-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-378389739-label\">\r\n\r\n<p>No. The products must be returned in the original packaging, which must not have been damaged or used. Otherwise, the warranty claim will be rejected in whole or in part.<\/p>\r\n\r\n<\/div><\/div>\r\n\r\n<\/div>\r\n\t<div id=\"gap-715497166\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-715497166 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\r\n\r\n\t<div id=\"text-1732596793\" class=\"text\">\n\t\t\r\n\r\n<h4><b>Have any other questions?<b><\/b><\/b><\/h4>\r\n<p>Please <a href=\"https:\/\/tanzzo.com\/contact\/\">contact us<\/a> and we will be happy to help you!<\/p>\r\n\t\t\n<style>\n#text-1732596793 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\r\n\r\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\r\n\r\n<\/div>\r\n\r\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1040461196 {\n  padding-top: 100px;\n  padding-bottom: 100px;\n}\n#section_1040461196 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1040461196 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-transparent-header.php","meta":{"footnotes":""},"class_list":["post-385","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Help and FAQ - Tanzzo<\/title>\n<meta name=\"description\" content=\"Help and frequently asked questions about Tanzzo page and Tanzzo products, delivery, shipping, returning policy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tanzzo.com\/en\/help-and-faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help and FAQ - Tanzzo\" \/>\n<meta property=\"og:description\" content=\"Help and frequently asked questions about Tanzzo page and Tanzzo products, delivery, shipping, returning policy.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tanzzo.com\/en\/help-and-faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Tanzzo\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Tanzzzo\/\" \/>\n<meta property=\"article:modified_time\" content=\"2022-04-21T08:50:06+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/tanzzo.com\/en\/help-and-faq\/\",\"url\":\"https:\/\/tanzzo.com\/en\/help-and-faq\/\",\"name\":\"Help and FAQ - Tanzzo\",\"isPartOf\":{\"@id\":\"https:\/\/tanzzo.com\/en\/#website\"},\"datePublished\":\"2021-08-16T08:48:36+00:00\",\"dateModified\":\"2022-04-21T08:50:06+00:00\",\"description\":\"Help and frequently asked questions about Tanzzo page and Tanzzo products, delivery, shipping, returning policy.\",\"breadcrumb\":{\"@id\":\"https:\/\/tanzzo.com\/en\/help-and-faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/tanzzo.com\/en\/help-and-faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/tanzzo.com\/en\/help-and-faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/tanzzo.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Help and FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/tanzzo.com\/en\/#website\",\"url\":\"https:\/\/tanzzo.com\/en\/\",\"name\":\"Tanzzo\",\"description\":\"GET YOUR PERFECT TAN\",\"publisher\":{\"@id\":\"https:\/\/tanzzo.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/tanzzo.com\/en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/tanzzo.com\/en\/#organization\",\"name\":\"Tanzzo\",\"url\":\"https:\/\/tanzzo.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/tanzzo.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/tanzzo.com\/wp-content\/uploads\/2021\/08\/tanzzo1.png\",\"contentUrl\":\"https:\/\/tanzzo.com\/wp-content\/uploads\/2021\/08\/tanzzo1.png\",\"width\":2560,\"height\":426,\"caption\":\"Tanzzo\"},\"image\":{\"@id\":\"https:\/\/tanzzo.com\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/Tanzzzo\/\",\"https:\/\/www.instagram.com\/tanzzo_original\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Help and FAQ - Tanzzo","description":"Help and frequently asked questions about Tanzzo page and Tanzzo products, delivery, shipping, returning policy.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/tanzzo.com\/en\/help-and-faq\/","og_locale":"en_US","og_type":"article","og_title":"Help and FAQ - Tanzzo","og_description":"Help and frequently asked questions about Tanzzo page and Tanzzo products, delivery, shipping, returning policy.","og_url":"https:\/\/tanzzo.com\/en\/help-and-faq\/","og_site_name":"Tanzzo","article_publisher":"https:\/\/www.facebook.com\/Tanzzzo\/","article_modified_time":"2022-04-21T08:50:06+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/tanzzo.com\/en\/help-and-faq\/","url":"https:\/\/tanzzo.com\/en\/help-and-faq\/","name":"Help and FAQ - Tanzzo","isPartOf":{"@id":"https:\/\/tanzzo.com\/en\/#website"},"datePublished":"2021-08-16T08:48:36+00:00","dateModified":"2022-04-21T08:50:06+00:00","description":"Help and frequently asked questions about Tanzzo page and Tanzzo products, delivery, shipping, returning policy.","breadcrumb":{"@id":"https:\/\/tanzzo.com\/en\/help-and-faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/tanzzo.com\/en\/help-and-faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/tanzzo.com\/en\/help-and-faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/tanzzo.com\/en\/"},{"@type":"ListItem","position":2,"name":"Help and FAQ"}]},{"@type":"WebSite","@id":"https:\/\/tanzzo.com\/en\/#website","url":"https:\/\/tanzzo.com\/en\/","name":"Tanzzo","description":"GET YOUR PERFECT TAN","publisher":{"@id":"https:\/\/tanzzo.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/tanzzo.com\/en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/tanzzo.com\/en\/#organization","name":"Tanzzo","url":"https:\/\/tanzzo.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/tanzzo.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/tanzzo.com\/wp-content\/uploads\/2021\/08\/tanzzo1.png","contentUrl":"https:\/\/tanzzo.com\/wp-content\/uploads\/2021\/08\/tanzzo1.png","width":2560,"height":426,"caption":"Tanzzo"},"image":{"@id":"https:\/\/tanzzo.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Tanzzzo\/","https:\/\/www.instagram.com\/tanzzo_original\/"]}]}},"_links":{"self":[{"href":"https:\/\/tanzzo.com\/en\/wp-json\/wp\/v2\/pages\/385","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tanzzo.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tanzzo.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tanzzo.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tanzzo.com\/en\/wp-json\/wp\/v2\/comments?post=385"}],"version-history":[{"count":5,"href":"https:\/\/tanzzo.com\/en\/wp-json\/wp\/v2\/pages\/385\/revisions"}],"predecessor-version":[{"id":1127,"href":"https:\/\/tanzzo.com\/en\/wp-json\/wp\/v2\/pages\/385\/revisions\/1127"}],"wp:attachment":[{"href":"https:\/\/tanzzo.com\/en\/wp-json\/wp\/v2\/media?parent=385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}